Compliments and Complaints


We love to hear form you about our service provided to you. We always try our best to give you over and above service than you expected. We forever welcome your compliments on our service. It helps us to acknowledge the impression of our team. Please send compliment threw contact us form.


If you are dissatisfied with how we have dealt with your personal information, or you have a complaint about our compliance with the Privacy Act, you may contact our Complaints Officer on 0431 843 090 or email at

We will acknowledge your complaint within seven days. We will provide you with a decision on your complaint within 30 days.

If you are dissatisfied with the response of our Complaints Officer you may make a complaint to the Privacy Commissioner which can be contacted on either or 1300 363 992.

Contacting us

If you require further information regarding our Privacy Policy, please contact us at the following address, PO BOX 2139 Palmerston, NT 0831.

Should you wish find out more about the Privacy Legislation or the Australian Privacy Principles, we recommend that you visit the Federal Privacy Commissioner’s website at

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